Job Title: Manager, Development Analytics & Research
Location: Ottawa, Ontario (Hybrid Work Arrangement)
Position Type: Full-Time, Permanent
Reports To: Sr. Manager, Advancement Services & Donor Relations
Existing Role: Yes
Supervisory: Yes
About the Rideau Hall Foundation
The Rideau Hall Foundation (RHF) is an independent and non-partisan charitable organization established to amplify the impact of the office of the Governor General as a central institution of Canadian democracy, and to better serve Canadians through a range of initiatives linked to learning, leadership, giving and innovation.
By working in partnership across all sectors, the RHF celebrates excellence while creating opportunities and connecting communities, all towards the shared purpose of a better Canada.
For more information about the RHF, please visit: https://www.rhf-frh.ca/
About the Role
We are seeking a strategic and analytical professional to join our team as the Manager, Development Analytics & Research. In this critical role, you will ensure the effective operation and optimization of our fundraising systems and development databases. Your expertise will drive accurate donor intelligence and data-informed decision-making that supports fundraising success across the organization.
Key Responsibilities
- Provide subject matter expertise on fundraising data governance to support the development and maintenance of high-quality data, with a focus on data structure, hygiene, definitions, usage, enhancement, and integration.
- Maintain accurate and reliable data to support fundraising, events and donor engagement activities. Support data users in managing data quality, addressing errors and defects, andresolving data integrity issues.
- Lead data integration efforts across fundraising platforms to improve data consistency andstreamline data entry and automation into relevant systems.
- Lead and execute prospect and pipeline management for the Development team in support ofthe fundraising goals of the RHF.
- Collaborate with the Development, Finance, Communication, and Program teams to ensure proper database segmentation for fundraising campaigns and initiatives, leveraging data prospects and insights to inform strategy and optimize fundraising.
- Develop and maintain campaign data reports that enable actionable learning and growth, allowing leadership and fundraisers to make decisions on campaign-specific ROI and forecast models for revenue projections.
- Lead the development and execution of the prospect research strategy, including overseeing the coordination and production of research on prospects and donors to support cultivation,solicitation, stewardship tracking, and prospect identification.
- Lead a team of development coordinators focused on prospect and volunteer research,identification, and qualification, as well as prospect clearance and management to supportfundraising efforts. Build and maintain a strong pipeline of donors, volunteers, and program alumni to strengthen community engagement and support for the RHF.
Qualifications & Experience
- A relevant post-secondary degree or a combination of relevant training, education and experience.
- 5 years of experience in donor/development-related data analytics and research.
- Experience leading, managing and motivating teams.
- Fundraising experience in a sophisticated, complex and high-activity charitable/non-profit environment.
- Experience with and/or knowledge of First Nations, Inuit and Metis communities an asset.
Core Competencies & Skills
- Demonstrated knowledge and leadership in the areas of strategic data initiatives, including relationships with external vendors and partners.
- Strong knowledge and experience with CRM and/or fundraising database management software.
- Superior attention to detail, organizational and time management skills.
- Excellent communication and coaching skills; a positive, team-building approach with a strong client-service mindset.
- Strong competency with Microsoft applications including Word, Excel, Power Point and Outlook.
- Excellent analytical and problem-solving skills.
Compensation & Benefits
- Competitive Salary: Hiring range of $80,000 - $92,000 depending on experience and qualifications.
- Comprehensive Benefits: Day-one access to extended health and dental coverage to supportyou and your family’s well-being.
- RSP Matching: Immediate enrollment in our employer-matched Retirement Saving Program.
- Employee Assistance Program: 24/7 confidential support via TELUS Health for you and your family.
- Generous Vacation: Start with 15 vacation days per year, accruing from day one. Earn an extra 5 days every 3 years, up to a maximum of 30 days annually.
Application Process
- Apply through the Rideau Hall Foundation's career portal by September 5, 2025. Candidates must successfully pass all required security clearances.
The Rideau Hall Foundation is an equal opportunity employer. We strongly encourage applications from all qualified candidates, including those who are Indigenous, Black, racialized, LGBTQ2S+, women, persons with disabilities, members of visible minorities and other equity-seeking groups. We seek to build a workforce that reflects the communities we serve. 2
The Rideau Hall Foundation will provide accommodations upon request during the recruitment, selection and assessment process for candidates with a disability.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.